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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Customer Service Chat Logs
cb456
Member

how to request?

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Re: Customer Service Chat Logs
vzw_customer_support
Customer Support

Hello, being on top of your interactions is vital, especially if you are administering your service. We are here to offer the support you need. If you do not mind us asking, why are you seeking to get the Chat Logs?

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Re: Customer Service Chat Logs
vzw_customer_support
Customer Support

In the chat bubble, when you are closing the messge, you can first select to request the transcript be sent to you. If you have any other questions, please let us know. 

 

 

VZW_RobertH

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