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Correct Answer!
Customer service wait time
brignoju10
Member
‎01-19-2022 11:41 AM

I have been on hold for 1:04:56. An hour hold! And still waiting!!!! I'm also waiting in the chat room...nothing! Seriously!!! 

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Correct Answer!
Re: Customer service wait time
vzw_customer_support
Customer Support
‎01-21-2022 11:45 AM

I am so sorry to hear of any issues with the wait time. That is never the experience we want for out customer. We can provide support right here. What seems to be going on? -AL

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Correct Answer!
Re: Customer service wait time
JeffHutchens1
Member
‎01-21-2022 06:34 PM

You haven't provided me any support on my post which was made 4 hours ago. What gives

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