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DISCOUNT RIPOFF!!!
joeday
Member

BE AWARE of VERIZON WIRELESS discount RIPOFF!

My daughter is an RN and applied for the new NURSES discount with Verizon Wireless. UNFORTUNATELY, when she got the $5 per line discount applied to our account, they REMOVED the $10 per line MILITARY DISCOUNT from our account, so our bill went UP $20!!! When I tried to reverse the change, I WAS TOLD I WAS NO LONGER ELIGIBLE FOR THE $10 PER LINE MILITARY DISCOUNT, BECAUSE WE HAD CHANGED THE PLAN, AND THE $10 PER LINE DISCOUNT IS NO LONGER AVAILABLE TO ME!!!!

AS A LONG-TERM VERIZON CUSTOMER, I AM VERY DISAPPOINTED, AS I SEE THE "OFFER" FOR A NURSING DISCOUNT AS A RUSE TO GET US OFF OF THE MORE GENEROUS MILITARY DISCOUNT!!!

BEWARE!!!

Re: DISCOUNT RIPOFF!!!
rcschnoor
Sr. Leader
Sr. Leader

Verizon does not stack discounts.

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Re: DISCOUNT RIPOFF!!!
vzw_customer_support
Customer Support

Hello joeday,

 

We appreciate everything you and your family does for our country. You can only have 1 discount offer active on an account at a time. You can't sign up for multiple offers. How many lines do you have on your account? What plan do you have for your lines? Did you or your daughter change your plan when signing up for the Nurse's discount?

 

ChristopherM_VZW

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Re: DISCOUNT RIPOFF!!!
joeday
Member

I have four lines on my account.  My daughter signed up for the Nurse discount, not realizing that it affected all lines on the account, and would cancel the military discount that I had on the account.  The main problem was that the military discount that I had on the account was $10/line, whereas the Nurse discount was only $5/line.  NEITHER DISCOUNT was applied on the last bill.

What I wanted was to cancel the Nurse Discount request, and have the $10/line military discount reinstated.  I also did not appreciate having to resubmit proof of military service, since I have enjoyed this discount for several years.

Re: DISCOUNT RIPOFF!!!
vzw_customer_support
Customer Support

Thank you for the helpful details, joeday. We'd like to apologize for the confusion the discounts has caused. We definitely want you to have the best possible discount on your account. To have the military discount applied towards your account again, you would need to reapply for the discount. You can reapply here, http://spr.ly/6607GBmiS. Please let us know if you have any trouble getting this set up.

 

DanielleR_VZW

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Re: DISCOUNT RIPOFF!!!
medic511
Member

Verizon also NEVER misses a chance to mislead a customer into increasing Big V's corporate profits.  Big business and their favorite politicians may want to take us mere folks a bit more seriously now that we have proven that there is indeed a limit to our willingness to be less intelligent than a garden snail drunk on beer.

Re: DISCOUNT RIPOFF!!!
jocostigan
Member

I went into verizon bc I had an issue with my bill being $300 one month then 184 the next and now it is back to $290.  I had the military discount and the guy I last spoke with told me to apply for the student discount as well so I did. I noticed on my bill that I was being charged an additional $25 per line and when we called the main verizon office or whatever. they said that they were charging me for the military discount bc I now have the student discount and I can't have both.... so why charge me for the discount! Just take it off?!?! They refuse to refund me too!

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Re: DISCOUNT RIPOFF!!!
kh-taylarie
Moderator
Moderator

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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Re: DISCOUNT RIPOFF!!!
vzw_customer_support
Customer Support

Hello, jocostigan. We want to ensure you receive the help you need to resolve this billing issue. We are are sending you a Private Note to assist you further

*Cassie

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