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Data gift
M5K
Member

Bought 3 GB data gifts for $10 a GB for my account 2 days ago in my Verizon app bc I was notified that I was running low. Still have not received any notification to redeem though my account has been charged. Is Verizon waiting for my data to run out so I can be billed the $15 overage first? How long does a data gift take to send? Is it snail mail?

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Re: Data gift
vzw_customer_support
Customer Support

Being able to redeem your data gift is vital. We certainly do not want you to miss out on redeeming the offer. Please open the Data Gift FAQ link to confirm the eligibility and redemption steps have been completed: https://www.verizon.com/support/data-gifting-faqs/?adobe_mc=MCMID%3D07518975200276221204376565089059.... -Rita K.

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Re: Data gift
M5K
Member

Yes I have completed these steps. I have redeemed data gifted to my account in the past however I do not recall it taking over 3 days to get any notification. 

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