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Data overage with 0 days in cycle
Karen_k
Member

I was just notified of a data overage fee but it indicates that there are zero days left in the cycle.  Why did I receive an overage fee when I was at the end of the cycle?

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Re: Data overage with 0 days in cycle
vzw_customer_support
Customer Support

I apologize for any confusion about the data overage notification that you received, allow me to clarify for you, Karen_k. Data overage can be incurred up to the last day of your billing cycle. If you go over your plan's data allotment before the end of the final day of your billing cycle, you will incur data overages. Does this information clarify your data overage concerns.

 

AntonioC_VZW

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