So today just going through stuff and checking on things like normal in some of my apps.
Today in the MyVerizon widget on iPhone 8 it shows I have 0% data left. Normally I don't use Cellular Data so I double checked online. On the website it shows I have 93% of data left, only using .13 GB of my 2 GB plan, closer to 3.98 total for the month with rollover.
So checked the app again and in the Feed it shows the same Data report that the online account information shows me. Haven't checked the widget lately but at least 2 days ago it matched the Feed and Online Account information. And in the Data section it also shows only .13GB of data used.
Anyone else notice something similar. Not going to worry to much about it. More curious than anything.
I did delete the app and reloaded from the App Store.
Hello Captain2, thank you for reaching out to us. We do seem to be having issues with the data reports on the My Verizon application. We apologize for the inconvenience this may cause you, however don't worry we are checking into this situation. If you have any concerns on your remaining data, we recommend dialing #3282 (#DATA) to get the correct information. Once again, we apologize for the inconvenience. Would there be anything else we can help you with today?
No. And the Feed Section of the App seems to show correct usage at this time.
Just wanted to bring it to attention of Verizon in case this issue had not been reported yet.
Just got a private message wanting to check my account.
Problem, in my opnion, is the app. Like I said in my reply to the Private Message fix the app please.