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Data usage discrepancy "-1 days left"
Corbgoodwin
Member

Can someone please explain to me how it is possible to have "-1 days left in your billing cycle" and then at a few hours later it has gone back to saying " you have 0 days left in your billing cycle" 

The screenshots I have clearly show It says on 12-18-2019 that I have "0 days left"

Then today on 12-19-2019 it initially said I have " -1 days left" (yes I have a screenshot of that also"

And now a few hours later it has switched back to " 0 days left" 

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Re: Data usage discrepancy "-1 days left"
vzw_customer_support
Customer Support

That's definitely odd, Corbgoodwin. Is this the first time something like this has occurred in which you noticed? Did you notice this in the Verizon app or when signed into My Verizon directly from our website? 

JoeyM_VZW

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Re: Data usage discrepancy "-1 days left"
Thimf
Member

On my phone the My Verizon app is currently showing this exact issue. The website is fine. I think the issue might be time zone related.  I'm in the Pacific Time zone and the time is after 9PM on the last days of my data cycle.

 

-1 days left-1 days left 

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