Last month and this month, my data usage has more than doubled for no reason. I am using data even when at home on my Verizon fios WiFi. I keep getting notifications to upgrade to unlimited data- but I have never gone over my data limit until last month. I feel that I will be forced into the unlimited plan due to overage charges. Does anyone else have this problem when connected to WiFi? I have to turn off my cellular data but as soon as I turn it back on it uses massive amounts of data.
As a customer myself, I completely understand how important it is to prevent data overages and to know exactly what is using your data. Let’s get to the bottom of this. What type of phone do you have?