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Declining service
Spedly18
Member
  • What is going on with Verizon’s network? We are having a rapid decline in coverage. I am a half of a mile from Verizon tower 102102 and can not send or receive emails or texts with picture. Forget about streaming anything. Having the same issue on iPhone 12 max pro, iPhone 13 pro and galaxy s21.  All are up to date and have been through the worthless troubleshooting. 
Re: Declining service
vzw_customer_support
Customer Support

Those details are very helpful and we definitely want to help you improve your wireless experience. Please tell us more about this issue. Do you experience service issues in a specific location (home, office, school, other) or during specific times?

What is your ZIP code, and the nearest street intersection to the trouble location?

-Antonio

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Re: Declining service
Spedly18
Member

The issue is at the office. Time of day does not seem to be a factor.  

Zip is 19701

Closest intersection is E Scotland dr & Porter rd 

Re: Declining service
vzw_customer_support
Customer Support

Right next to the 5G tower. So we can look at those steps you've performed before now, I am sending a Private Note.


-David

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Re: Declining service
KH-OrnEsh
Moderator
Moderator

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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