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Correct Answer!
Device Dollars on Current Phone
Victrose213
Member
‎12-04-2019 03:54 PM

I am still currently paying off my phone that I got last December, am I able to use Device Dollars from Verizon Up to help pay off my current phone? Or is it only eligle for a new phone upgrade - which I couldn't do until I pay $300 to pay off my current phone anyways. 

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Correct Answer!
Re: Device Dollars on Current Phone
vzw_customer_support
Customer Support
‎12-04-2019 04:03 PM

Hello there, Victrose213! You have a great concern, and we would be more than happy to clarify the information on the benefits of the Device Dollars. You can use your Device Dollars to purchase a new device, either on device payments or full retail. They cannot be used for paying off existing device payments. Doe this clarify your concern? 

 

RachelM_VZW

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