Device Dollars on Current Phone

[Victrose213]

I am still currently paying off my phone that I got last December, am I able to use Device Dollars from Verizon Up to help pay off my current phone? Or is it only eligle for a new phone upgrade - which I couldn't do until I pay $300 to pay off my current phone anyways. 

[vzw_customer_support]

Hello there, Victrose213! You have a great concern, and we would be more than happy to clarify the information on the benefits of the Device Dollars. You can use your Device Dollars to purchase a new device, either on device payments or full retail. They cannot be used for paying off existing device payments. Doe this clarify your concern? 

RachelM_VZW