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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Device dollars to double Verizon Dollars with Verizon VISA approval
trent79
Member

I signed up for the Verizon VISA under a promotion earlier this year, where if you applied for a Verizon VISA card and were approved instantly, your then current device dollars would be transferred to Verizon Dollars and doubled. I had $60 in device dollars. So, I should have gotten $120 in Verizon Dollars, since I applied for the account and was instantly approved. $60 Verizon Dollars instantly upon Verizon VISA account opening, and another $60 Verizon Dollars in 2-3 card statement cycles. Neither of these have happened. I have been earning Verizon Dollars through my purchases just fine, but not my original device dollars~Verizon Dollars, nor the bonus Verizon Dollars that were promised. Anyone else have this issue? Who did you speak/chat with to resolve this?

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Re: Device dollars to double Verizon Dollars with Verizon VISA approval
vzw_customer_support
Customer Support

It is important to our team that you are taken care of in redeeming your rewards. We suggest reaching out to Verizon Up costumer service, at 866-895-5579 from 8:00AM to 8:00PM ET. Send us a Private Message, if you have any remaining questions in the meantime. 

*Eli

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