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Device nickname change does not reflect on bill.
_ShadyBrady
Member

I have 9 lines on my account. I have changed the nicknames on the devices multiple times. The Nicknames are correct when I am in the manage device page but not on the bill. Only half of those devices reflect the names on the bill. The other half of the lines all reflect my name.

Re: Device nickname change does not reflect on bill.
_ShadyBrady
Member

I edited all these device nicknames from the desktop.

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Re: Device nickname change does not reflect on bill.
vzw_customer_support
Customer Support

Thank you for the details you've provided, and I'm sure I can help you with this. What you're looking to do is edit the "Share Name ID." You can update that in My Verizon, and the names will appear. Just click here: http://spr.ly/6605JVuA3 -Jordan

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Re: Device nickname change does not reflect on bill.
Jlim2948
Member

“share name id” does not fix this.

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