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Device not showing up in My Verizon
SammehJean
Member

I ordered 2 new iphones, both of them recieved today. I activated both of them and they both work, But for some reason the second line to the account will not show up in My Verizon or on the web. And when I go to look at the estimate of the next bill, it only shows my line. I have created the account as the account owner. Is this just a wait and see thing, or is there more i need to do? 

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Re: Device not showing up in My Verizon
vzw_customer_support
Customer Support

SammehJean, we would be happy to help check on this with you to make sure that everything is in order. Was this a new line or existing line that you upgraded? *Jose

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