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Device paid off and canceling service
wschisler
Member

Just wondering, I am going to be paying off all my devices in the next 3 months, once I have the last one paid off, am I able to cancel my service without any fees?

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Re: Device paid off and canceling service
vzw_customer_support
Customer Support

I'm sorry to learn that you are considering canceling your service! I'm sure we can help you and answer your questions. Please allow me to explain that in some cases, once the device is paid off, you are able to cancel with no fee. However, in order to make sure we provide you with 100% correct information, we would need to review your account. Please send us a Private Note, and we can continue. Thanks! 

-Jordan

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Re: Device paid off and canceling service
wschisler
Member

would my phone be able to be used with another service and I have no idea what a private note is.

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