Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Digital Secure
dwendel
Member

I have a Samsung Galaxy phone and Verizon Wireless service. 

Every month I am billed $5 by Verizon for "Digital-Secure". I never opted for this service

(to my knowledge), but it appears on my bill as "external contractor". It will not allow me to

cancel on my Verizon account, and trying from the app on my phone doesn't work either.

Verizon customer service is stumped---they just issue $5 credits each month. HELP!!  

0 Likes
Re: Digital Secure
vzw_customer_support
Customer Support

Hello! It is important to know what you are paying for. Let's work together, access your account and investigate further. Please meet us in the Private Note we just sent. 

~Gina

0 Likes