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Disney Bundle missing
Gingerchoco30
Member

I was doing an adjustment on my second phone plan. I left my Verizon app open and let a 6 year old watch Disney plus and she managed to remove my FREE DISNEY BUNDLE. Please don't think I would delete the real only perk I f eel that I get monthly. Anyway. I am guessing she bumped a button and now my bundle is GONE GONE GONE. There is not even a button that says "get it now" there is nothing. I read somewhere that if it's deleted that you cannot reinstall or reinstate  my bundle. Please can someone help me. I called Verizon and they said up to 48 hours to get it after I even upgraded my plan even higher unlimited. Ugh. Really guys. Come on. It's included and it's free. At this point I feel as if my 6 year old is smarter than me by magically deleting it. Thanks. 

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Re: Disney Bundle missing
vzw_customer_support
Customer Support

Gingerchoco30, We can appreciate your situation and your feedback. I wish I had a better answer to offer however per the terms  of the promotion:  this is a 1-time per account offer only. When you cancel The Disney Bundle through Verizon it can't be added again.

 

-Nicci

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