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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Disney Plus 6 mo promo not working

Just added Disney plus on Jan. 12, 2020. As of today, still not working. Verizon says it is active. I even called Disney Plus and was told it is not active on their end. I have made numerous calls to Verizon. No help at all. My Verizon, add-on has a link, "go to Disney". Have tried that several times but it asked me for my email and password, then ask me to pick a plan and then wants a credit card. So won't I be charged the $6.99? Not free!! I am done calling Verizon. I will just cancel this add-on. Very dissatisfied customer.

Re: Disney Plus 6 mo promo not working
Customer Support



The last thing we want is for you to be dissatisfied with the service we provide. Please respond to my Private Note to better assist.