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Disney bundle
wingclip
Member

disney.PNGNeed help getting my disney bundle to work. I have already been on the phone for hours with Verizon and Disney.

Verizon app shows Disney bundle is active, but when logging into Disney, it shows I need to pay.

ID # shows this account is set up for Disney + only.

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Re: Disney bundle
wingclip
Member

Here's what shows on verizon app.verizon.PNG

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Re: Disney bundle
vzw_customer_support
Customer Support

We would be happy to assist you with this process. When you say the ID only shows you connected to Disney Plus, can you please elaborate? Are you referring to your reference number listed in your My Verizon account?

 

VZW_RobertH

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