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Does this Kafkaesque Hellscape called Verizon get any better?
darrenkdavis
Member

I just switched over from AT&T and I have to say, this has been the absolute worst customer experience I've ever been forced to endure, and I'm still not at a point where I can even send text messages.  Should I cut my losses, lower my blood pressure and go back to AT&T?  I was frustrated with them, but at least their systems function, and their support doesn't ghost you in the middle of troubleshooting.

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Re: Does this Kafkaesque Hellscape called Verizon get any better?
vzw_customer_support
Customer Support

That is definitely not the experience we want you to have with us. One of our main goals is to provide you with reliable service and a great experience. We are concerned to learn you are experiencing issues, and would like to help. Please check the Private Note we will be sending you.

 

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