Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Down Landline Wire
clbarron
Member

Hi! There is a down Verizon landline wire at my house that is hanging low to the ground. This landline is no longer active (as we have wireless now), which means I am unable to sign in to receive support. How can I reach out to Verizon to get this fixed? We have a dog and the wire is low enough that he could reach it, so we need the wire to either be put back up or removed. Thanks!

0 Likes
Re: Down Landline Wire
clbarron
Member

@vzw_customer_support

Hi! There is a down Verizon landline wire at my house that is hanging low to the ground. This landline is no longer active (as we have wireless now), which means I am unable to sign in to receive support. How can I reach out to Verizon to get this fixed? We have a dog and the wire is low enough that he could reach it, so we need the wire to either be put back up or removed. Thanks!

0 Likes
Re: Down Landline Wire
Ann154
Expert
Expert

You need to reach out to the Verizon Fios Residential side. Their forum is https://forums.verizon.com/

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes