E Gift Card

[SHECAM51]

I just sent an E Gift Card.  I received my receipt from Verizon but the recipient can't open gift card. Who do I contact?

[LENNYEDGE]

billing or rebate department from which the card came.

[tikibar1]

aliem_vzw  - suggestions?

[LENNYEDGE]

i gave suggestion/ whomever it came from and what for will be who to contact

[#5 · Accepted solution]

HI SHECAM51,

I can open a ticket to have the card re sent to the recipient with a secondary link.

Please email me at:

To - verizonmessages@verizonwireless.com

Subject - EGIFT PROBLEM

Let me know here when you've emailed and I'll go in and grab your message.

Thanks,

ALIEM

[SHECAM51]

I sent the email

[SHECAM51]

Hello,  first time using this forum

[SHECAM51]

I sent card from Verizon messenger and paid for it by charging to my Verizon bill

[#9]

Hi SHECAM51

Please check your email for my response to you this morning.