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Get up to $500 when you bring your phone. Plus, waived smartphone activation fee when you buy online. Limited time offer.
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Echo dot promotion
Kellydu4
Member

I received an email offering a free echo dot and smart plug through Amazon. However when I went to redeem, I was charged $80 by Amazon. The email said that I would need to enter a card number, but that it would not be charged. Did I do something incorrectly?

Re: Echo dot promotion
samlines
Member

I've had the same experience. I see no one from VZW has answered. I hope you get a response.

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Re: Echo dot promotion
vzw_customer_support
Customer Support

We're sorry to hear that you also had this experience, samlines. Was the email you used the link from the original email you received from Amazon? Based on the promotional information, you should have seen the discount immediately before submitting anything. Did you se the discount prior to submitting your information? If everything was followed exactly and somehow you were still charged, we would recommend reaching out to Amazon regarding your order so they can refund you if all requirements were met. https://www.verizon.com/support/amazon-switcher-deal/ EricW_VZW

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Re: Echo dot promotion
Nedemacc524
Member

I have the same question! Now I can’t find the email and I can’t get anyone on Verizon to help!

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Re: Echo dot promotion
vzw_customer_support
Customer Support

Our goal is to address our customers' concerns individually as each case may be different, Nedemacc524. You mention that you have the same question, please clarify for us the specific question that you have so that we can provide you with a correct answer to that question.

 

AntonioC_VZW

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Re: Echo dot promotion
datdude_mh23
Member

Takes me to a broken link. Verizon promoting rewards but never delivering - nothing new here

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Re: Echo dot promotion
KH-OrnEsh
Moderator
Moderator

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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