Sign into your My Verizon account online and change your preferences.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Hello rgraetz, dealing with in with a language that you are not familiar with on your emails can be confusing, especially if they are from your service provider. We want to help you the best way possible. When did you notice this? Do you recall any recent changes to your service/account? How have you attempted to fix the issue?
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
I was able to fix this by cycling the language on my account, i.e. clicking 'Espanol' next to Account in the top-right, then clicking 'English' on the Spanish page.
No clue why these would have defaulted to Spanish, but there you go.