Since I cannot find a way to submit an employee recognition on the Verizon site, I decided to post this message to the Community forum. I would like to recognize and commend one of your employees, Vanessa B. from Albuquerque New Mexico for going above and beyond in resolving my issues as a new customer. Although I have encountered a number of helpful individuals, her patience and personal follow-up were extremely helpful. She was very knowledgeable and professional in our communications and feel she is an asset to Verizon.
I would appreciate the Executive Management Team recognizing her for efforts as a valued employee.
Thank you in advance for your consideration.