I have been with Verizon for over 15 years now and it was upsetting to see that they will give me $440 dollar for my iphone 10 and only 100 dollars on my 2 Iphone 7plus when Att offered me $830 and $530 on both older phone for a total of almost 2000 dollar discount compare to $640 with Verizon. I hate to say it, I probably will leave Verizon and on top of that their first responder discount is 37.50 for their best plan. Not bad on top of that, I believe I pay 45 dollar with auto pay for Verizon best plan. Just sad that the biggest network is money hunger because why do Att and T-moble offer better deal, it should be the other way around. Just sad that existing customer are treated like garbage, no BOGO either for us.
Your loyalty means the world to us, and we definitely don't want to lose you for any reason. I would be more than happy to review your account and provide you with any and all options. I will send you a Private Note, too, and we can begin.