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Have a phone you love? Get up to $500 when you bring your phone.
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Existing Customer
oscarphd
Member

Hello everyone,

I have been with Verizon for over 15 years now and it was upsetting to see that they will give me $440 dollar for my iphone 10 and only 100 dollars on my 2 Iphone 7plus when Att offered me $830 and $530 on both older phone for a total of almost 2000 dollar discount compare to $640 with Verizon. I hate to say it, I probably will leave Verizon and on top of that their first responder discount is 37.50 for their best plan. Not bad on top of that, I believe I pay 45 dollar with auto pay for Verizon best plan. Just sad that the biggest network is money hunger because why do Att and T-moble offer better deal, it should be the other way around. Just sad that existing customer are treated like garbage, no BOGO either for us.

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Re: Existing Customer
vzw_customer_support
Customer Support

Your loyalty means the world to us, and we definitely don't want to lose you for any reason. I would be more than happy to review your account and provide you with any and all options. I will send you a Private Note, too, and we can begin. 

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