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FRAUD - call forwarding attempt on my account

I was notified by a very sharp  Verizon support agent that a caller was trying to add call forwarding on one of my lines.   The individual had access to my email (second problem: email breach!) so they were able to verify the account when the agent sent out the verification email.   Still, the agent was suspicious so she contacted me directly.  Kudos for Verizon!!   I am sure that the call forwarding scam is to gain access to something requiring control of my verizon line... a verification call?... but am wondering if anyone knows of this exact scam and where I should focus my attention for additional security breaches.