Has anyone received an offer from Verizon and tried to use it but have Verizon say that you can't or that it has expired?
Today I received a Verizon postcard in the mail offering to increase my data to 8 GB/mo with no additional fee. I call the Verizon number on the card and spoke with a Verizon rep who told me that the offer had expired yesterday.....but I had only received notification today. The rep said the promo had been going on for a couple of weeks and that maybe my mail service was slow.
I already hate Verizon because they nickel and dime you and are not competitive with others such as AT&T or TMobile. But to send my an offer because of my customer loyalty (I've had 5 lines with them for over 4 years) and then rescind the offer on the same day I receive it is just too much.
Clearly, Verizon doesn't give a crap about their customers.
Anyone else have similar issues? Is there anything that can be done or is it time to switch carriers?
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