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File a Complaint
Tblues1
Member

I was dissatisfied with customer service and was told there is no way to file a complaint.  The representative had no idea how a client is to engage with the quality improvement process.  I work in this field and this is an unacceptable practice for a business.  

Re: File a Complaint
9wood
Sr. Member

All complaint get ignored some just laugh 

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Re: File a Complaint
vzw_customer_support
Customer Support

Tblues1-

Our goal is to always provide the best customer service experience. Please accept our apologies about your recent interaction with us. Please respond to my Private Note to further assist.

 

-CarmenT_VZW

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