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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Fios App Can't login
happej
Member

This happens to me periodically, on my phone and on my computer.  I cannot log into Verizon Fios in order to use TV apps.  I get the error saying username and password not recognized.  I have reset password and confirmed my username several times.  But when I go back to login, I get the same error.  Also have reinstalled the Verizon Fios app and cleared the cache. I don't know what else to try.

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Re: Fios App Can't login
vzw_customer_support
Customer Support

Hello, we see your need to speak with our Fios Team. At this time, you will need to reach out to them via one of our other supported platforms such as Facebook, Twitter, or Instagram. We are looking forward to hearing from you soon!

*Jorge

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