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Full bars LTE but very limited data
Kanouse
Member

I have an iphone 12. while at work my phone displays full bars and LTE service however apps won't load, I cannot stream any music or videos, email will not load, if someone sends me a photo via text it will not load. This has only somewhat recently started happening (within the last couple weeks). previously I would have limited signal strength like 2 bars but data worked very well. My work is not in a congested area and the city where I live is not extremely populated so I have a hard time believing this is due to congestion. This is not the only area in my city where this occurs but this is where it most effects me personally since I am here 40-50 hours a week.

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Re: Full bars LTE but very limited data
vzw_customer_support
Customer Support

Thank you for sharing all these details. We know how important it is to have access to your services. Especially if you are there most of the time. Let's get to the bottom of this. We sent a Private Note. Please meet us there to continue. 

~Gina

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