Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Grandfather Plan
xica07
Member

I been a Verizon about 9 years ago on and off.  Always coming back.

I ported my number out on 08-20-21 and ported back to Verizon  on 08-22-21 assuming my grandfather plan was applied to my account.  Well i find out it was not i was put on a unlimited plan with out my knowledge.  Yesterday i was on phone and  in the chat room getting mislead information. Today i called a few time, but no once was able to get my grandfather plan.  Only two customer rep. was able to confirmed a request was entered.   I can understand if i was gone for over 30 days but i was not only two days.  Please help, 

0 Likes
Re: Grandfather Plan
vzw_customer_support
Customer Support

We always want you on the plan you feel is best for you.  A private message has been sent to assist you further.-Sean

0 Likes