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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
HOW DO I TALK TO A REAL PERSON????
aftermath11
Member

Service at Verizon has declined so much, I'm ready to leave and go somewhere else. I made a payment to restore my service but it hasn't been restored. I keep getting re-routed to automated financial services, pressing 0 no longer works, dialing 611 isn't working then the system hangs up on me. 

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Re: HOW DO I TALK TO A REAL PERSON????
vzw_customer_support
Customer Support

Hello aftermath11, we're concerned to learn about your experience, and we'd love to help. Has your service been restored yet? 

 

~Baldo

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