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HOW!!!
kenruken
Member

How! are we supposed to get into contact with you when the numbers listed on your "contact us" page leads to a automated phone call with no option to contact support, your "chat with us" does not show up, your "We'll call you" does not show up, your "Call us" does not show up/have a number. The ONLY option that is working is to find a store. I DO NOT need a store.

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Re: HOW!!!
jav6
Leader

@kenruken wrote:

How! are we supposed to get into contact with you when the numbers listed on your "contact us" page leads to a automated phone call with no option to contact support, your "chat with us" does not show up, your "We'll call you" does not show up, your "Call us" does not show up/have a number. The ONLY option that is working is to find a store. I DO NOT need a store.


Not sure what number you saw/called from the Contact Us page, but I just saw/called 1-800-922-0204 and after listening to the messages, there was an option for 'Technical Support' towards the end of the 'Main Menu'.

...Just another VZW customer...trying to offer some assistance...
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Re: HOW!!!
vzw_customer_support
Customer Support

Hi, kenruken. We appreciate your efforts to contact us and I apologize that you've encountered issues contacting a representative. Help is here. What's going on? We are ready and eager to assist.

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