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Has anyone switched from Verizon and switched back?
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MSDragon
MSDragon
Member
‎12-13-2019 04:03 PM

Has anyone changed from Verizon to a new carrier but regretted it and changed back?

For 2 months I've paid full price for service that has been unreliable on an almost daily basis (I've had to reset my phone multiple times and have missed calls and texts).  The network team has examined the problem and reported back that "the network is performng as expected"  so it must be either the "device sensitivity" (that has only once failed me in 5 years?) "time of day" (even though service failures have occured at all times of day?) "external barriers" or "building materials" (which have NEVER before been a factor? Even though there are no proximal structural changes where I live and service failure persists regardless of where I am?) That's not credible.

Also, now that Verizon is eliminating CDMA, I need to buy a new phone before 2020.  The phones that are compatible with Verizon's network changes are expensive AND to my knowledge, include upgrade and activation charges (for a new phone I don't want and that's more expensive than I would otherwise indulge).  If I'm going to be fleeced anyway, it may be time to move to a new carrier--to be taken advantage of by a stranger is less unsavory than by an "old friend."

I have the same question
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Re: Has anyone switched from Verizon and switched back?
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mama23dogs
mama23dogs
Sr. Leader
‎12-14-2019 07:57 AM

Happens all the time.   It's 100% on you to decide if a new carrier works, and switch back while you can return your phones.   You had 14 days to do that.  You should not have waited.   
Depending on your phone, it may work on Verizon, or you may have to sell them to recover the cost.   
   You do not have to spend 1,000 to get a good phone.  Pixel 3a and Samsung A50 are darn good for about $300.   Verizon has a bunch of mid range phones that are free with a new line and unlimited data plan (READ THE FINE PRINT). 
https://www.verizonwireless.com/smartphones/

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Re: Has anyone switched from Verizon and switched back?
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MSDragon
MSDragon
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‎12-14-2019 11:52 AM

"It's 100% on you to decide if a new carrier works, and switch back while you can return your phones.   You had 14 days to do that.  You should not have waited."

Truthfully, that was a careless and rude reply--I haven't switched yet and you're scolding me for an error I didn't make.  

I'm hoping to hear from people who have switched from Verizon and went back to them.

 

 

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Re: Has anyone switched from Verizon and switched back?
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mama23dogs
mama23dogs
Sr. Leader
‎12-14-2019 01:02 PM

Based on the second paragraph I assumed you had switched to another carrier 2 months ago and had poor service.  Verizon being the best in coverage pretty much anywhere, it was a natural assumption.   
   If you read your post, you might see how it reads that way.   

Never the less, It's factual info.  And now you know you have 14 days to bail if you switch and get worse coverage. 

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