That's a great question. Once you've paid the device off in full, you can keep the phone. I'm happy to take a look and see where your phone is. Just send us a Private Note, so we can verify your account.*Melissa
This is a great question, and we want to make sure you have all the important details regarding your account. You can find out your device payment status by following these steps: http://spr.ly/6607JURxd Does this help? -Rosie
Have a paid off my phone yet
There are several ways to determine if you have paid off your current device payment agreement. Your bill will indicate which payment you are making, ie installment 12 of 24. When you access your MyVerizon account online, you can see how many payments you have remaining and the total remaining balance of the device payment agreement.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.