HolidayDeal Rebate

[9376205091]

Hello,

I purchased 4 phones in Dec 2020.  2 were upgrades and 2 were new lines.  I was told to come back to the store in 8 weeks to pickup prepaid visa cards.  So when I went back , same rep said we didn't get them in. You will need to call customer service to get the rebate. Long story short,  the rebate had expired. I had 6 weeks to submit it.   I lost 400 dollars, while increasing my bill almost 300 more a month. I have 9 lines with Verizon and been a customer for almost 19 years.  Recently lost my spouse and was trying to consolidate myself and children on one account.  

 Stores are irresponsible.  I had one store, put a pirated app on my tablet to watch movies. They sold it me by saying that the app was included with purchase.  

[Ann154]

Please don't use your phone number as your username on this public community forum.