Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
Horrible customer service in San Angelo TX

Gentlemen associate was rude to me and my daughter (who is a Marine) and refused to help us navigate what should be a simple task of authorizing her to purchase a new phone. I just worked for an hour on my weekend trying to authorize her as an account manager on the "user-friendly" app. I'm still not sure if it was done correctly, but good luck getting any assistance with these imbeciles. Why my verbal authorization after 15 years of being a customer wasn't good enough, I will never know. Shame on Verizon! Looking forward to finding a new carrier!!!