Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
How Do I Unregister and Reregister my Online Account

I have 3 lines with Verizon. For some reason, my JetPack phone number was listed as the primary number on the account. I want to change the online account to reflect a different primary number. I am the account owner.

In a Chat session with Verizon support, I was told to un-register my existing online account and then re-register with the proper phone number.

The Chat agent did not tell me how to do that.

Any suggestions?

Tags (2)
Re: How Do I Unregister and Reregister my Online Account
Sr. Member

You can't but Verizon Rep should able to change it...

Re: How Do I Unregister and Reregister my Online Account
Customer Support

Help is here! We can certainly assist you with unregistering your lines from My Verizon, so you can register the correct number as the Account Owner. Please send us a Private Note for further support.