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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
How Do I Unregister and Reregister my Online Account
QuakeShaker
Member

I have 3 lines with Verizon. For some reason, my JetPack phone number was listed as the primary number on the account. I want to change the online account to reflect a different primary number. I am the account owner.

In a Chat session with Verizon support, I was told to un-register my existing online account and then re-register with the proper phone number.

The Chat agent did not tell me how to do that.

Any suggestions?

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Re: How Do I Unregister and Reregister my Online Account
Predator7
Sr. Member

You can't but Verizon Rep should able to change it...

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Re: How Do I Unregister and Reregister my Online Account
vzw_customer_support
Customer Support

Help is here! We can certainly assist you with unregistering your lines from My Verizon, so you can register the correct number as the Account Owner. Please send us a Private Note for further support.

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