I had a 30Gb plan with 4G speed now my speed is worse than dialup with 20 days left. Unlimited sucks . I thought that speed didn't change until you reached 22Gb usage but now I find that if you use a mifi the allotment is only 10Gb. What part of that is unlimited? After 12 years with Verizon I will be leaving as soon as I find a new provider.
Call customer service at 1-800-922-0204 to see if they can switch you back to the previous plan.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
YAFINE, we hope that you reconsider your decision to leave and allow us to continue as your wireless provider. With the new Verizon Plan Unlimited, you get a 10 GB allowance of high-speed 4G LTE data for Mobile Hotspot each billing cycle. Once you've used the 10 GB of 4G LTE data, your Mobile Hotspot data speed will be reduced to 3G speeds for the rest of the billing cycle. Data will continue to be unlimited while your Mobile Hotspot is reduced to 3G speeds. I hope that this information is helpful to you.
For more information regarding our new Verizon Unlimited Plan, click http://vz.to/2kLJBku
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It is even worse than expected if you happen to be in an area with lots of V users as you get placed behind others using the network. It often takes 5 to 10 minutes just to load my home page and many times I get a warning that there is no internet connection.
YAFINE, we want to make sure we can turn this experience around for you regarding your data speeds. I have sent you a private message please reply to that message for further details.