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How can I contact Verizon to cancel my phone plan?
imquaid
Member

Hello,

 

I'm struggling to get a hold of Verizon to cancel my phone plan, and was wondering if someone could please advise.

 

1. I live outside of the US, and wish to cancel my Verizon phone plan.

2.I'm not using my original Verizon SIM anymore, therefore I can't call the #611 number without incurring international charges

3. The chat bot on the Contact Us webpage appears to not be working (button doesn't activate)

4. I can't find any kind of generic support email on the contact webpage or phone number to call

 

Can anyone advise how I can get in contact with a person to discuss canceling my phone plan? I'm happy to dial internationally from my phone, I just don't have access to my Verizon phone.

 

Thanks!

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Re: How can I contact Verizon to cancel my phone plan?
imquaid
Member

nevermind, found the number to call in another thread.

 

800-922-0204

 

for those that need it.

 

Thanks

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Re: How can I contact Verizon to cancel my phone plan?
vzw_customer_support
Customer Support

Hello. I'm sorry to hear about the situation. I would like to refer you to our Global Support team. They can speak to you and go over your account services while overseas. Their number is 800-711-8300. TaylorH_VZW

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Re: How can I contact Verizon to cancel my phone plan?
imquaid
Member
Ok, thank you for the quick response!
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Re: How can I contact Verizon to cancel my phone plan?
vzw_customer_support
Customer Support

Thanks for providing that imquaid, we appreciate it. Just in case anyone needs it, here are all of the ways we can be contacted: https://www.verizonwireless.com/support/contact-us/ 

RosanneM_VZW

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