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I previously lost my cell phone and am looking to add my dad as an account manager on my account. However, when I go to make the change in My Verizon, I am required to receive a text to verify my identity and make the change. How can I make the change to my account when I am no longer in posession of the phone on the account?
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jnasser We're very sorry to hear that you have lost your phone. We will help guide you in the best direction. Since you do not have your phone, the account manager can be added by visiting a VZW store or calling customer service. 800-922-0204. Do you have insurance?
SheritaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
jnasser We're very sorry to hear that you have lost your phone. We will help guide you in the best direction. Since you do not have your phone, the account manager can be added by visiting a VZW store or calling customer service. 800-922-0204. Do you have insurance?
SheritaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
I want to set up new account
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Hi, MerriNeer! I know you're looking to set up a new account. To gain clarity, are you a current VZW customer looking to add a new line, or are you looking to come over to the VZW network? Would you be purchasing new equipment, or using already purchased equipment?
KiaH_VZW