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How can i remove bridge data that isnt working?
lexia
Member

I bought data using a debit card not knowing it was out of money and now i cant buy anymore data or get rid of the data i "bought"

Is there any way i can remove that data?

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Re: How can i remove bridge data that isnt working?
vzw_customer_support
Customer Support
lexia,

We want to make sure you can use all of your services with your phone. While we have no access to Prepaid account information here, you can reach out to Prepaid customer service at 888-294-6804. I am confident by giving them a call, a representative will be more than happy to go over your plan with you and get you the assistance you need.


CandiceH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: How can i remove bridge data that isnt working?
vzw_customer_support
Customer Support
lexia,

We want to make sure you can use all of your services with your phone. While we have no access to Prepaid account information here, you can reach out to Prepaid customer service at 888-294-6804. I am confident by giving them a call, a representative will be more than happy to go over your plan with you and get you the assistance you need.


CandiceH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

View solution in original post

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Re: How can i remove bridge data that isnt working?
Kay-Train97
Member

Were you able to figure it out? Because I bought 3 GB of bridge data that isn't working.

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