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How do I check in for an appointment?
JMW28013
Member

I just made an in-store appointment for this coming Saturday.  They said you have to check-in on the Verizon app 15 minutes prior to the appt.  I opened the Verizon app just to make sure that feature is there, but I don't see anything that says check-in.  I have location turned on like they said.  I looked everywhere for anything that mentions appointments or check-in and nothing.  Am I missing something?  or do I actually have to be at the store for the feature to show up?  So confused.

Re: How do I check in for an appointment?
vzw_customer_support
Customer Support

We want this resolved ASAP.  Due to the issue with the app, we would recommend contacting that store directly to notify them of this issue.  Here is our store locator:

https://www.verizon.com/stores

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