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How do I delete my call history from my account?
traray16
Member

How do you remove the call history off your account

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Correct Answers
Re: Deleting call history off account
bd94s10
Sr. Member

You acn delete it from your phone but that is about it.

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Re: Deleting call history off account
Tidbits
Sr. Leader

You don't.

Re: Deleting call history off account
bd94s10
Sr. Member

You acn delete it from your phone but that is about it.

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Re: Deleting call history off account
vzw_customer_support
Customer Support

I am here to help you as much as possible, traray16.  What specifically are you trying to do? You can certainly remove the call history from your device by deleting it, as bd94s10 suggested. There is not a way to delete your call history off your billing. You can sign up for automatic bill pay that way you do not have to see your call history. Here is how: http://vz.to/1TMJVdm


AllisonC_VZW
Follow us on TWITTER @VZWSupport


If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: How do I delete my call history from my account?
JRH888
Member

I just got off of chat with Customer Service. If you have more than one line you can make all the other lines "Account Users" and they can't see call details. However if you have only one line (like I do) then you can't make yourself just a User so it is impossible to do. I was shocked when the Agent said "why don't you want your call history to show" to which I replied "that's none of your business". It is very sad that this corporation does not care about your privacy and doesn't give you full control over the information you want to be available. 

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Re: How do I delete my call history from my account?
KH-OrnEsh
Moderator
Moderator

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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