Verizon services are mediocre at best! The Verizon Customer Agents are rude and provide inaccurate and inconsistent information.
Hopefully, Verizon is soon put out of business by a company that respect their customers and provide the services they charge for and promote. The only thing consistent with Verizon is the long hold time, rude, unknowledgeable agents and the bill.
We're truly disappointed to learn you are feeling this way, Edonahue2. It's important we get things turned around and that you are happy with your services. Please tell us more about what has you feeling this way.