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How do I get a breakdown of data utilization by phone?
IANGOL4
Member

I used to be able to see data utilization by phone.  I don't seem to have that available any more.

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Re: How do I get a breakdown of data utilization by phone?
vzw_customer_support
Customer Support

Hello IANGOL4,


I use the Data Utilization tool all the time to keep track of what my family is using data for. When you are viewing the categories for usage, at the top of the screen you will see options for all lines, and then each line on your account. To see the usage for a specific line, all you need to do is click on it. If you are viewing this from the app on your phone, all you need to do is tap on “view data utilization by device.”


ChristopherM_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: How do I get a breakdown of data utilization by phone?
vzw_customer_support
Customer Support

Hello IANGOL4,


I use the Data Utilization tool all the time to keep track of what my family is using data for. When you are viewing the categories for usage, at the top of the screen you will see options for all lines, and then each line on your account. To see the usage for a specific line, all you need to do is click on it. If you are viewing this from the app on your phone, all you need to do is tap on “view data utilization by device.”


ChristopherM_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

View solution in original post

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Re: How do I get a breakdown of data utilization by phone?
Amy602
Member

Following on from previous question – First, utilized data is given in GB per use, rarely does usage come near GB, so usage appears as 0.0 GB for each instance it is used. Second, it does not give total GB per device per month. Obviously, individual session usage does not go into GB’s but the cummulative total per device does. Why are you making this so obscure?

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Re: How do I get a breakdown of data utilization by phone?
kh-taylarie
Moderator
Moderator

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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Re: How do I get a breakdown of data utilization by phone?
vzw_customer_support
Customer Support

Amy602 The ability to be able to monitor and track data usage is important, especially if you are sharing. If you are the account owner you should have the ability to see the usage online via My Verizon. Have you checked the website if you are the owner?

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