When i joined verizon i was asked to pay a $400 security deposit that will be refunded after a year. It has been a year and still no refund. I called financial services and they basically gave me the run around just transferring my call back and forth. I want my refund i paid nearly over a grand for when i joined, i have bills and other things to take care of i really need my refund. The guy at the store said after a year i will be refunded, he gave no further info,so whats going on? Can some help me?pleeeaaase thanks
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I have the same issue. And yes, I qualify to get my security deposit fully returned. I provided them $800 (2 x $400) to open 2 accounts. We brought our own iphone 7's. After 6 HOURS being on the phone with Verizon and in-store, I have only received $125 of that $800 back. It's been 2.5 YEARS since I opened the account. Never late on a payment. Never missed a payment. Credit is excellent.
Good afternoon, dpeniuk. It's vital to get the right security deposit refund, so I understand your concern when it's less than expected. I'm here to help. Please check your private messages for more information.
My deposit has been owed to me for two years now. Will I ever get it back?
Have any of your payments ever been late? The clock on the security deposit starts over every time you have a late payment. You need a full year of in full and on time payments before you will get your security deposit back.