We offer many convenient ways to make payments, Lynnie10. The website is one. Here are some other options: https://www.verizonwireless.com/support/pay-bill-faqs/
We’re so sorry to hear about the issue you were having making a payment a couple nights ago. We didn’t see an update from you here in the forums, and we're ready to help in any way we can. Is this still an issue?