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How do I remove avatar circles on the Verizon Messages app?
susir
Member

How do I remove the annoying avatar circles on the Verizon message app?

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Correct Answers
Re: Remove avatar circles on messaging
yarelim_vzw
Verizon Employee

susir​ ,

We always want our customers to have a nice experience when using our apps. As Vanessa mentioned, you are not able to get rid of the circle avatars next to the message box. You can however make changes so that the circles are all Gray. You can do this by going into the Verizon Messaging App. Select the top 3 circles on the right hand side then tap on Customize.  Once here you can change the "Avatar Color" to Gray.

yarelim_vzw

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Re: Remove avatar circles on messaging
vzw_customer_support
Customer Support

I'm not a fan of unwanted features either, susir. Let's see what we can do about the avatar in your Messages app.


Are you referring to the circle that would have a picture of your contact? Or the circle that has a letter in it, (initial for your contact)?


If it has a picture, the picture can be removed. However, the circle with an inital will still be there and cannot be removed.


If it's neither of the above, please clarify so we can understand and better assist you.


VanessaS_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this.

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Re: Remove avatar circles on messaging
yarelim_vzw
Verizon Employee

susir​ ,

We always want our customers to have a nice experience when using our apps. As Vanessa mentioned, you are not able to get rid of the circle avatars next to the message box. You can however make changes so that the circles are all Gray. You can do this by going into the Verizon Messaging App. Select the top 3 circles on the right hand side then tap on Customize.  Once here you can change the "Avatar Color" to Gray.

yarelim_vzw

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Re: Remove avatar circles on messaging
cbyerhof
Member

Hi Yarelim,

I was searching for a way to get rid of this feature as well and it circled me back to this post. Not sure if this is where I can cast a vote to get rid of the avatars all together, but definitely looks like a feature request I share with others.

Thanks!

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Re: Remove avatar circles on messaging
KH-Michael
Moderator
Moderator

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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Re: Remove avatar circles on messaging
vzw_customer_support
Customer Support

Hi, there. We will gladly assist you with finding a solution to your concern. Since the last post here was 3 years ago, chances are that information is not relevant to current software/devices, so let's start fresh. What is the make/model of your phone? What Messaging app are you using? Can you share a screenshot of the feature you want to get rid of?

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