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How do I restore deleted text messages?
Rking65
Member

how to restore deleted text message

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Re: restore deleted text message
Ann154
Expert
Expert

Unless you had it backed up using Verizon Cloud or another SMS Backup application, it is gone.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: restore deleted text message
Ann154
Expert
Expert

Unless you had it backed up using Verizon Cloud or another SMS Backup application, it is gone.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Re: restore deleted text message
tikibar1
Sr. Leader
Sr. Leader

It depends on where you had them backed up (Cloud?  app?), but if they weren't backed up somewhere, once they're deleted they are gone.

Re: restore deleted text message
keith3571
Member

CLOUD Says I have 329 backed up. How do I get them?

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Re: restore deleted text message
vzw_customer_support
Customer Support

We want to assist you with getting access to your information. Is this the Verizon Cloud, iCloud, or another cloud service? StanleyC_VZW

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Re: How do I restore deleted text messages?
jdeRoo614
Member

How /Where do you check in the Cloud if you have an account?  I don't see a tab for Messages.

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Re: How do I restore deleted text messages?
vzw_customer_support
Customer Support

That's a very good question, jdeRoo614. I'm sorry to let you know that call logs and messages are deleted from the cloud when deleted from your phone, but all other content is always kept in the cloud.

CecileC_VZW

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Re: How do I restore deleted text messages from a old lg flip phone? (NOT A SMART PHONE)
jawayb
Member

Is it possible to get accidently deleted text messages and pictures from an old flip phone (not a smart phone)? Can we contact Verizon and they can do it? Old flip phone not able to save to cloud and they were not saved to the sd card (which was malfunctioning anyway).

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Re: How do I restore deleted text messages from a old lg flip phone? (NOT A SMART PHONE)
vzw_customer_support
Customer Support

Thank you for reaching out to us, and for apprising us to the situation! At this time, a record of your text logs can be retrieved through your My Verizon account. The usage log will allow you to review the numbers reached, the types of messages sent, and the time details, broken up by each line of service. Information on how to do so can be found at the link attached here: https://www.verizonwireless.com/support/view-usage-on-your-bill/ .  MatthewI_VZW

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Re: How do I restore deleted text messages?
nkunibe
Member

I need to get a text message  i deleted yesterday

 

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